What is Unified Communications?

Unified Communications (UC) combines various communication tools into a single, streamlined platform. The Elevate solution by C.A. Reding Company incorporates multiple services to elevate collaboration and productivity across your organization.

Key Features of Elevate:

Business Phone System:

Elevate boasts an impressive suite of over 90 features that ensure high-definition voice quality and unlimited domestic calling to Canada, the United States, and Puerto Rico, providing reliable communication for businesses.

Auto Attendant:

This feature seamlessly connects customers to the appropriate personnel with professional automated greetings and efficient call routing tailored to business hours, enhancing customer service.

Hunt Groups:

Incoming calls can be directed to designated teams, facilitating quicker response times and ensuring customers reach the right person immediately.

Presence:

Real-time status updates show your teammates’ availability, whether online, away, or busy, fostering transparent team communication.

Integrations:

Elevate seamlessly merges voice, video, messaging, and contact center functionalities, transforming communication into a more holistic experience.

Video Conferencing:

Elevate supports secure 720p HD audio and video meetings with screen sharing and interactive presentation tools. This makes it an exceptional choice for remote collaboration and virtual meetings.

Team Chat:

Step away from your crowded inbox! Engage with colleagues in real-time through individual and group chat options, streamlining communication.

File Management:

Share and collaborate on files securely from anywhere, with comprehensive management options and real-time backup and restore capabilities to protect your data.

Contact Center Integration:

Utilize advanced call features in Elevate to boost employee productivity and significantly enhance the customer experience.

Elevate Rooms:

Elevate improves collaboration in conference rooms through integrated video conferencing and screen-sharing options, making meetings more interactive and engaging.

AI Assistant:

Enhance your productivity with a Generative AI assistant that assists with daily tasks across mobile and desktop applications.

Why Choose Elevate?

Anywhere, Anytime Communication:

Work securely and efficiently from any location, ensuring that you stay connected no matter where you are.

Stronger Customer Relationships:

Elevate helps cultivate better customer relationships by providing seamless communication and enhancing satisfaction and loyalty.

Triple Shield Security:

Shield your business data with robust security measures, simplifying keeping your information safe.

IVR Menu and Call Transfers:

Envision a scenario where a customer contacts your business. With the IVR menu, they receive a professional greeting and are directed to the right department. If assistance from a sales representative is required, Elevate ensures a smooth transfer, allowing the sales team to collaborate through chat or video and facilitating rapid deal closures.

C.A. Reding Company’s Elevate empowers businesses to communicate effectively, collaborate seamlessly, and boost productivity. As a copier salesperson, you will recognize how Elevate simplifies communication, much like a well-functioning copier! 📠

For further details, Don’t hesitate to Contact Us.

Feel free to reach out with any questions or for additional assistance! 😊